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Frequently Asked Questions

Find answers to commonly asked questions about our products and services.
Welcome to our Frequently Asked Questions (FAQ) page. Here, we have compiled a list of commonly asked questions to provide you with quick and helpful answers. If you have any additional inquiries or require further assistance, please feel free to contact our customer support team.

FAQ

  • Q What Is Shore Hardness?

    A Shore hardness is a measure of a material's resistance to indentation, indicating its hardness. This metric is essential for characterizing the mechanical properties of elastomers, plastics, and other polymers. Shore hardness is crucial in industries like automotive, manufacturing, and consumer goods, where it impacts product performance and durability. 
  • Q What is the cause of stone pollution?

    A Because stone is a porous material, when using ordinary sealants, it may be invaded by substances released by the silicone sealant and cause contamination.
    Precaution: Use special silicone sealant for stone with special formula design; carry out contamination test before apply to ensure they work well.
  • Q Can liquid nails be painted over?

    A All TENGYULiquid Nails products (except Liquid Nails Landscape and Liquid Nails Mirror, Metal & Glass as they are Silicone based adhesives) can be painted over.
  • Q What should I use to fill gaps in the sealing between aluminium window frames and adjoining timber frames?

    A We recommend  No More Gaps Exterior to fill gaps between your aluminium window frames and adjoining timber frames. This product can also be used between timber weatherboards, fences, eaves and doorframes. It is so versatile.
  • Q What is the recommended dry time for most acrylic and latex caulks before you can apply paint?

    A Most acrylic latex caulks can be painted approximately .40minutes after application (depending on joint depth, temperature and humidity), clear acrylic and latex caulks should be allowed to turn completely clear before painting. Please reference the product label for specific recommended dry time.
  • Q What is the best product to seal the perimeter of my window and door frames?

    A Acrylic sealant ,silicone sealant both can be used for windows and door frames.
  • Q Can MS be painted ?

    A Hybrids can be painted very well using most paint types. Note: Paint is less flexible than hybrid sealants and therefore the paint may crack when adhesive sealant joints move. We recommend always carrying out a prior adhesion and compatibility test.
  • Q What are the correct dimensions for a sealant joint?

    A Ensure the minimum sealant joint width is 6mm but no more than 20mm. The sealant joint depth will depend on the width. Continue using a 6mm sealant joint depth up to 12mm width. When higher than this, the sealant joint depth should be half the joint width.
  • Q Can I paint over the silicone sealant?

    A No, paint does not adhere to a silicone sealant.
  • Q What's Your MOQ?

    A What's Your MOQ ?

    With your brand ,MOQ is 2400pieces

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